Gift Card Checker By Maestro adds a self-service balance check to your Shopify store, so customers can look up what is left on a gift card without emailing support. The app is built around one job: reduce gift card balance questions by giving shoppers a direct answer on your own storefront.
Below is what the app can do today, based on its Shopify App Store listing, and how that changes across the Basic, Advanced and Business plans.
Key takeaways
- Adds an online widget that lets customers check a gift card balance themselves.
- Self-service design is meant to cut down on support tickets and emails.
- One-click setup with a customizable design that can match your storefront.
- Analytics are included on every plan, with advanced analytics on Advanced and Business.
- The Business plan adds a checkout balance checker for Shopify Plus stores.
- Bot protection is built in, according to the listing.
Core features at a glance
Storefront balance widget
Add a self-service widget so customers can check a gift card balance directly on your online store.
Fewer support tickets
Self-service checks are built to reduce the number of balance questions your support team has to answer.
One-click setup
Install and add the widget without custom code, then adjust the design to match your store.
Mobile-friendly
The balance check widget is designed to work on mobile as well as desktop storefronts.
Analytics
Track balance checks with basic analytics on the Basic plan or advanced analytics on Advanced and Business.
Bot protection
Built-in bot protection is included, based on the app listing.
Self-service balance checks on the storefront
The main feature is the widget itself. Once it is added to your store, a customer can enter their gift card details and see the remaining balance without contacting you. This is the core value of the app across every plan: turning a support question into something the customer can answer on their own.
Checkout balance checker (Business plan)
The Business plan adds a checkout balance checker, listed as a Shopify Plus exclusive feature. This lets a shopper check a gift card balance during checkout rather than only on a storefront page, which fits stores where customers often want to confirm a balance right before they pay.
Checkout-level balance checking is only available on the Business plan and only for Shopify Plus stores, according to the listing.
Customizable design and setup
The listing describes a simple one-click setup with a customizable design, so the widget can be styled to fit your theme. The Advanced and Business plans add custom styles on top of that, along with unlimited history of past checks.
Analytics and monthly check limits
Every plan includes analytics, but the depth changes by plan. The Basic plan includes basic analytics and 100 monthly gift card checks. The Advanced and Business plans include advanced analytics with unlimited monthly checks and unlimited history, plus manual sync of gift cards.
Works great for checking gift card balance. Also, customer support has been really good in my experience.
RX LAB, merchant review on the Shopify App StoreWho this fits
Gift-heavy stores
Stores that sell a lot of gift cards, especially around holidays, where balance questions are common.
Growing catalogs
Merchants who want to cut down on repetitive support tickets without hiring more support staff.
Shopify Plus stores
Stores that want checkout-level balance checking as well as a storefront widget.
Pricing
| Plan | Basic | Advanced | Business |
|---|---|---|---|
| Price | $4.99/month | $9/month ($90/year) | $19/month ($210/year) |
| Monthly gift card checks | 100 | Unlimited | Unlimited |
| History | Not listed | Unlimited | Unlimited |
| Custom styles | No | Yes | Yes |
| Analytics | Basic | Advanced | Advanced |
| Manual sync of gift cards | No | Yes | Yes |
| Checkout balance checker | No | No | Yes (Shopify Plus exclusive) |
| Support | Standard | Priority | Priority |
| Free trial | 3 days | 3 days | 3 days |
Prices and plan limits are taken from the Shopify App Store listing at the time of writing. Check the listing for current plans.
Frequently asked questions
Does Gift Card Checker work without the customer logging in?
Yes. The widget is designed for self-service balance checks on the storefront, so shoppers do not need a customer account to look up a balance.
Which plan includes the checkout balance checker?
The Business plan includes the checkout balance checker. It is listed as a Shopify Plus exclusive feature.
Is there a free trial?
Yes. All three plans (Basic, Advanced and Business) include a 3-day free trial, based on the Shopify App Store listing.
Does the app include analytics?
Yes. The Basic plan includes basic analytics, and the Advanced and Business plans include advanced analytics.