Apps Privacy Policy

Privacy Policy

Last updated on: Jul 6th, 2024

XCO's Commitment to Privacy

XCO provides innovative applications (“the Service”) to empower merchants using Shopify to build and manage their online stores. This Privacy Policy outlines how data is collected, utilized, and safeguarded when utilizing our apps with your Shopify store.

Personal Data Handling

Upon installing our apps, XCO automatically accesses specific information from your Shopify account. Refer to Shopify’s help documentation for comprehensive details. Additionally, we retain personal information such as emails, names, and locations of our customers, crucial for localized email notifications, reports, support, product updates, and reminders.

Utilization of Personal Data

We utilize the personal information collected to deliver the Service efficiently and operate our apps seamlessly. Furthermore, we leverage this data to:

  • Facilitate communication with you
  • Enhance and optimize the Service
  • Provide insights into our product offerings
  • Address software bugs or support queries

Information Sharing Practices

XCO does not share your personal data with any third parties. However, we may disclose such information to comply with relevant laws and regulations, respond to legal requests like subpoenas or search warrants, or safeguard our rights.

Security Measures and Data Retention

We retain your personal information for up to one year or until requested for deletion. If deletion is requested, we may retain data to fulfill legal obligations, settle disputes, or enforce agreements. XCO implements stringent security measures to protect your data against risks of loss, damage, unauthorized access, or misuse.

Your Rights and Responsibilities

If you are in the EU, you possess rights to access, update, or delete your information stored within our systems. You may also request a structured, commonly used, machine-readable format of your data for portability. To exercise these rights, contact us directly. Additionally, you have the right to lodge a complaint with the relevant supervisory data protection authority.

Age Verification

By utilizing our apps, you confirm that you are at least 18 years old or of legal age in your state or province of residence.

Policy Amendments

This privacy policy is subject to periodic updates to reflect changes in operational practices, legal requirements, or regulatory standards. In the event of modifications, we will notify you via email, ensuring awareness of the information collection, usage, and sharing procedures.

Contact Information

For inquiries regarding accessing, correcting, amending, or deleting personal information, or for additional details on our privacy policy, please reach out to us.

XCO values your privacy and is committed to ensuring the security and integrity of your personal data.